Privacy Policy

At The Conveyor Shop, we respect your privacy and are committed to safeguarding your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.theconveyorshop.co.uk.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with any of the terms, please do not use the Site.

 

We may collect and process the following personal data:

  • Personal Identification Information: Name, email address, phone number, postal address
  • Technical Data: IP address, browser type, location, device information, usage data and interactions with our website
  • Transaction Data: Payment information, order details, delivery address
  • Marketing and Communication Data: Preferences for receiving marketing and communications, feedback and survey responses

We use the information we collect for the following purposes:

  • To provide, maintain and improve our services
  • To process and fulfil orders, including payment processing and delivery
  • To communicate with you, including sending transactional emails (order confirmations, receipts) and marketing communications (if you have opted-in)
  • To respond to inquiries and provide customer support 
  • To improve our website and user experience based on your feedback and usage
  • To comply with legal obligations, such as tax reporting or responding to requests from regulatory bodies 

We do not sell, rent or trade your personal data to third parties. We may share your data in the following circumstances:

  • Service Providers: We may share your data with trusted third-party vendors and service providers who assist us with operating the website, fulfilling orders, processing payments, and providing customer service. These service providers are obligated to handle your data only to the extent necessary to perform these services 
  • Legal Requirements: We may disclose your personal information if required by law for example to comply with a legal obligation, respond to a request by a government authority or protect our legal rights

As a data subject under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data
  • Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions
  • Right to Restrict Processing: You can ask us to limit how we use your data in certain circumstances
  • Right to Data Portability: You can request a copy of your data in a commonly used, machine readable format
  • Right to Object: You have the right to object to the processing of your personal data for certain purposes
  • Right to Withdraw Consent: If we are processing your data based on consent, you can withdraw your consent at any time by contacting us

 

To exercise any of these rights, please contact us at sales@theconveyorshop.co.uk

Our website may contain links to third-party websites that are not controlled by us. This Privacy Policy applies only to the information collection through our website. We are not responsible for the privacy practices of third-party websites and we encourage you to review their privacy policies before providing any personal data. 

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your data protection rights, please contact us.

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